How Live Chat Can Increase Revenue by 13%

A talk by Derric Haynie
Chief Ecommerce Technologist,

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Categories covered by this talk

About this talk

  • The reason real-time conversations work.
  • How to create a "sales" team inside your customer service department.
  • The 6 step strategy for increasing revenue by 13% with real-time live chat conversations.

Derric Haynie works hard to untangle the confusion of the Ecommerce tech landscape and help merchants plug in the right tools for the right stage of their business.

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